RICCS

COG created and maintains the Regional Incident Communication and Coordination System (RICCS), a 24/7 system that helps officials communicate during emergencies. The system, used daily, has about 1,500 users in more than 50 groups and delivers more than 1,600 messages per year.

COG owns and maintains this system. Its staff oversees its operation, maintains group lists, trains users, organizes regional calls, and serves as a backup host center. COG staff also manages the NCR Ops Center Coordination Group, which uses RICCS and other platforms to unify local, state, and federal operations centers. Additionally, staff supports regional communication by creating specific homeland security content on other web properties.