Summary

This brief report describes the methodologies and results of data collection undertaken for the Commuter Connections program of the Metropolitan Washington Council of Governments (COG) at telecenters administered by the General Services Administration (GSA).  These data were collected to assess the average utilization of telecenters and the travel behavior of commuters who work at telecenters.  Both of these data collection efforts also were conducted in 2001.  And the utilization inventory was updated in 2002 and 2003.